The Cleveland ★★★★

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- The Cleveland in London -

39-40 Cleveland Square, Westminster Borough, London, W2 6DA, United Kingdom (See map)

➤ The Cleveland | London

You're eligible for a Genius discount at The Cleveland! To save at this property, all you have to do is sign in.
Less than 0.8 km from Paddington Rail Station and Hyde Park, this 4-star hotel offers boutique-style serviced suites in the heart of London. Each suite has free WiFi and a modern kitchenette.
The Cleveland Square links modern design with Victorian period features. Each air-conditioned unit features a flat-screen TV, a seating area and luxury private bathroom.
Guests can enjoy food self-prepared in the well-equipped kitchenettes, which include a hob, kettle, a fridge, cutlery and crockery.
Friendly, multilingual staff are on hand 24-hours a day. The hotel has a laundry service also available to guests.
There are 4 major London Underground stations within a 10-minute walk of The Cleveland. The West End, Westminster and the South Bank are all within 15 minutes on the Underground.

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Room choices in The Cleveland

The Cleveland services

Internet WiFi is available in all areas and is free of charge.
Parking No parking available.
General Air conditioning, Non-smoking throughout, Heating, Laptop safe, Carpeted, Lift, Family rooms, Facilities for disabled guests, Non-smoking rooms
Services Shuttle service, Daily housekeeping, Concierge service, Luggage storage, Wake-up service, Fax/photocopying, 24-hour front desk
Room Amenities Socket near the bed
Bathroom Toilet paper, Towels, Additional toilet, Private bathroom, Toilet, Free toiletries, Hairdryer, Shower
Media & Technology Flat-screen TV, Telephone, TV
Kitchen Cleaning products, Toaster, Stovetop, Kitchenware, Electric kettle, Microwave, Refrigerator, Kitchenette
Living Area Desk
Bedroom Linen, Wardrobe or closet
Accessibility Lower bathroom sink, Toilet with grab rails, Wheelchair accessible, Upper floors accessible by stairs only, Upper floors accessible by elevator
Reception services Invoice provided

The Cleveland conditions

Check-in From 14:00 hours
Check-out Until 11:00 hours
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
Age restriction The minimum age for check-in is 18
Pets Pets are not allowed.
Accepted payment methods Cash The Cleveland accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider
Please note that there is limited lift access to certain rooms within the property. This may cause issues for guests with limited mobility.

Please note that the property offers a laundry and shopping service for guests.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Please inform The Cleveland in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

What is the average price to stay at The Cleveland?

The average price is 156 usd for the next dates. To know more details, please enter your arrival and departure dates.

Is there a wifi connection in The Cleveland?

WiFi is available in all areas and is free of charge.

Is there free parking at The Cleveland?

No parking available.

What services are offered at Hotel The Cleveland?

Shuttle service, Daily housekeeping, Concierge service, Luggage storage, Wake-up service, Fax/photocopying, 24-hour front desk

What services are offered at Hotel The Cleveland?

Air conditioning, Non-smoking throughout, Heating, Laptop safe, Carpeted, Lift, Family rooms, Facilities for disabled guests, Non-smoking rooms

Are pets allowed on The Cleveland?

Pets are not allowed.

What is the check-in time at The Cleveland?

From 14:00 hours

What is the check-out time at The Cleveland ?

Until 11:00 hours

Guests are asking...

Hi there, I can’t stay in the basement room. How can I make sure I am not in the basement room, but a room upstairs with a window? (Before I book)

Dear Guest, You can always give a call to hotel and check what is available for the dates you wish to book. Kind regards, Indre

Do u have wifi, How far is from the underground please . What is the earliest check in please

Dear guest, Yes, we have free WIFI. The Cleveland Hotel is a 7-8 minute walk from several stations: Lancaster Gate, Queensway, Bayswater, Paddington. Check-in starts at 2.00pm and early check-in is subject to availability. Regards, Mia

Can I drop my bag in the morning of my arrival day and check in later please?

Yes, you can.

HI i'm traveling with a 11 month old, which sleep option should i book, is it two people or three

Dear Guest, For infants hotel supply baby cots free of charge. Please make the booking for two adults and request a baby cot, so we could put it in your room, prior to your arrival. Team

There are two confusing statements in the writeup. One says Upper floors accessible by elevator. The other says Upper floors accessible by stairs only . Could I please know the exact position?

Dear Guest, Because it is an old building on one side of the building we have lift on other only stairs only and our lift stops between the floors. I hope the answer helps

hi there, how much are the parking charges please?

The public car parking place is around 5-7 min away from the hotel and they charging £24 per 24 hours. At night time you can park next to hotel free of charge.

How much is the parking?

The public car parking place is around 5-7 min away from the hotel and they charging £24 per 24 hours. At night time you can park next to hotel free of charge.

You say parking is available outside but only for 4 hrs at a time what am I supposed to do wake up 2 times during the night to pay for parking ?

Parking at night is free of charge

Does the hotel have a washing machine and dryer available for guest use?

We do not have this service at the hotel. Public laundrette 3 min away from the hotel

If I used a friends bank card but I can’t physically bring their card with me can I take a photo of it because it’s not accessible at the moment?

That not be accepted. If someone else paying for your stay, that person should be present with the card in the hotel.

Hi, I have a booking for 7/1/23. please can you give me the name of the public parking place you mention that’s 5-7mins away. Thank you

Euro car parks Q-park Queensway

What is the west way to get to Leicester Square from you? Thank you

the best way is by underground

Hi. Do I have to prove I’m a essential worker. If so, what sort of proof do I have to show?

Dear guest, For check-in we will need your passport or ID and a credit/debit card in your name. If you have a letter or card indicating that you are a key worker, it will be helpful to us but it is not mandatory. Regards, Mia

Your luxury studio suite is described as having two twin beds and a full bed, but in its accompanying images, I see a full bed and a sofa bed.

Our Luxury Studio Suites are fitted with king size and two single beds.

Hi, Does luxury studio suite has an elevator access? My husband has a heart condition, causing him to not be able take stairs. Is there deposit also?

Some of Luxury Studio Suites are few steps up from the lift. Deposit - depends on your booking conditions.

Parking is it free?

Dear guest, On the street outside the hotel you can only park on designated spots, which you have to pay for over the phone ( only for 4 hrs). Instruction how to pay displayed near the parking area.

It says you are "disabled friendly", but, from the pictures, there is no way into the property for wheelchair users. Is there some hidden way around the side or back? I just was to be clear, without a stepfree entrance, you should notify booking.com you a

We do have a Deluxe Studio Suite on the ground floor arrange for disable people. The room and the bathroom is wheelchair friendly. The removable ramp at the entrance is available.

Dear staff We are the family ad needs 2 suites (one for 2 adults and one for 3 children). Is it possible to reserve 2 near apartments? Regards, Vitaly

You can book one Executive Studio Suite and one Deluxe Studio Suite.

Are the suites wheelchair accessible

We have only one room wheelchair accessible.

Hello do you have available parking ?

On the street outside the hotel you can only park on designated spots, which you have to pay for over the phone (only for 4 hrs). The other option is to use Q-parking on Queensway 10min walking distance from hotel.

100% real reviews of The Cleveland

Check the opinions of our clients

9,0
Purpose of trip: Leisure trip
What would you highlight about The Cleveland
Large family room, with space to eat, clean and tidy
Clean large family room plenty of space
Nothing really all good
8,0
Purpose of trip: Leisure trip
What would you highlight about The Cleveland
Very Good
Room was clean and quiet. Location close to Tube station and many restaurants/pubs.
Our room had partial Lift (elevator) service. The lift stopped at a landing between floors. You then had to either go up or down about 15 steps to get to your floor, very strange, but better than than steps all the way I guess.
9,0
Purpose of trip: Leisure trip
What would you highlight about The Cleveland
Great value hotel in central London
Family room was spacious and little kitchen was perfect for our needs.
7,0
Purpose of trip: Leisure trip
What would you highlight about The Cleveland
Good
Spaciousness
Too many stairs. Lift went half way, then 3 flights of stairs

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- The Cleveland -

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